First Steps into Security Management: Your Guide to a Successful Career in the Security Industry

I couldn’t be more pleased that you’ve decided to build a career in the security industry. With the growing demand for skilled security managers, you’re entering a field full of opportunities. Many companies today actively develop their staff and promote from within, which means if you show the right attitude, enthusiasm, and ability, you could move up the ranks quickly.

However, success in this field often comes from recognising and seizing opportunities when they arise. Don’t be shy about letting your bosses know that you’re ready to advance.

Seizing Opportunities in Security Management

Let me share a quick success story: In December 2021, two outstanding security officers joined a major contract I was managing. They took initiative, helped organise duties, and supported other officers. By March, they were promoted to shift supervisors. After some additional training and mentorship, one was promoted to operations manager and the other, who was more admin-focused, was made an operations support manager. This all happened within just 10 months!

The lesson here? It’s possible to advance quickly, but even if it takes longer, you can still reach the top. The only thing that will really prevent your success is you.

Choosing the Right Path: Navigating Your Security Management Career

There are many routes to the boardroom in security management, so choose your direction wisely. Getting stuck in a job you don’t enjoy can be discouraging. You’ll know when you’re on the right path. You’ll get a buzz from solving problems, hearing your team get praised, or receiving positive feedback from a client.

Early Career Steps: How to Advance from Security Officer to Management

One of the most effective ways to kickstart your career in security management is by obtaining relevant certifications and training. If you’re just starting out, consider door supervisor training. This essential course not only equips you with the skills needed for frontline security roles but also lays a strong foundation for future management opportunities.

If you’re currently working as a security guard and looking to understand how to move up the ranks, you might find our guide on career progression for security guards particularly helpful. It provides a detailed roadmap on how to transition from a security guard role to more advanced positions like supervisor or manager.

Supervisor Roles

Your first step on the promotion ladder is often a supervisory role. You could be a site supervisor, overseeing a specific location, or a mobile supervisor, managing multiple sites. As a supervisor, you’ll need empathy, patience, and strong organisational skills. You’ll be the first point of contact for the security officers under you and often the first person a client approaches with a problem.

This role teaches you quickly and, if you enjoy it, sets the stage for your first proper management position.

Site Security Manager

On larger sites or big contracts, clients often want someone from the security company to manage day-to-day security operations. As a Site Security Manager, you may have shift supervisors under you, but you’re the problem-solver and the link between the client and your company.

Key Responsibilities:

• Scheduling and handling holiday requests
• Understanding laws around working time
• Managing discipline and escalating major issues to HR when required

If you get a buzz when things are done well, you are probably on the right course in your management career.

Contract Managers / Area Managers / Operations Managers

These titles are sometimes used interchangeably, but they all involve similar responsibilities. Basically you’ll need excellent diplomacy and problem-solving skills for this role. Your job is to keep clients satisfied and ensure your security officers are performing well across multiple sites or contracts.

Tips for Success:

• Build strong relationships with clients.
• Be on-site often and be there when they need you.
• A strong client relationship can be the difference between a contract renewal and termination, especially during tough times.

Success in these roles can lead to higher positions like national account management, senior contracts manager, or operations director.

Operations Support Managers

Not all management roles are client-facing. If you prefer working behind the scenes, consider becoming an Operations Support Manager. This role involves handling the administrative side of operations—ordering and distributing uniforms, managing new recruits’ vetting, approving and covering leave periods, and organising rosters and training.

Skills Required:

• Attention to detail
• Strong time management

Succeeding in this role can lead to careers in compliance, marketing, communications, or other fields within the security industry.

Training and Development Managers

Most of the larger security companies often have Training and Development Managers who work closely with HR and operations. These managers develop and deliver specific training requirements beyond the mandatory SIA courses, according to the specific needs of different clients.

What You Need:

• Excellent communication skills
• A passion for teaching
• A training certification may also be required

Future career steps include potentially progressing within an HR department, developing policies and procedures for training at a senior level, or even becoming a freelance or self-employed SIA training instructor.

Top Tips for Advancing in Your Security Career

• Network: Build strong relationships with clients and colleagues.
• Continuous Learning: Take additional courses and certifications.
• Leadership Skills: Develop soft skills like communication and decision-making.
• Stay Informed: Keep up with industry trends and best practices.

Frequently Asked Questions About Security Management Careers

Q: What qualifications do I need to start?
A: A basic SIA licence is essential, but additional certifications like door supervisor training can help you advance more quickly.

Q: How long does it take to become a security manager?
A: It varies, but with the right attitude and skills, you could advance in a few years.

Q: What are the prospects for growth in security management?
A: The industry is growing, with many opportunities for those who are dedicated.

Find Your Passion and Grow: Navigating Your Security Management Career in a Changing Industry 

With so many paths available in the security industry, it’s essential to find a role that genuinely excites you. Don’t settle into a job you don’t enjoy—there’s always time to change direction and explore new opportunities, no matter where you are in your career. Finding your passion is the first step towards a fulfilling and successful journey.

As you progress in your security management career, the journey can be incredibly motivating. Many professionals start as security officers, advance to supervisor roles, become Site Security Managers, and eventually move up to positions like Area Manager. While the path may vary for each individual, the key to long-term success is a commitment to continuous learning and growth, which keeps your career dynamic and rewarding.

As the security industry continues to evolve, so too do the opportunities within it. Technology is playing an increasingly significant role, with trends like AI, cybersecurity, and smart technology integration shaping the future of the industry. Staying informed about these developments not only gives you an edge but also opens doors to exciting new career possibilities. Whatever path you choose, remember that you’re not just building a career—you’re helping to shape the future of security and playing a crucial role in keeping people and places safe.

Conclusion: Building a Career in Security Management with Get Licensed

Starting a career in security management can be both rewarding and challenging. As you navigate through various roles and opportunities, remember that your passion, dedication, and willingness to learn will be your greatest assets.

At Get Licensed, we’re committed to helping you achieve your career goals in the security industry. We offer a range of courses and certifications, including the mandatory SIA security training, to equip you with the skills and knowledge you need to succeed. Our comprehensive resources and expert guidance ensure you’re well-prepared to take on new challenges and advance in your career.

Whether you’re just starting out or looking to climb the management ladder, Get Licensed is here to support you every step of the way. Start your journey with us today, and together, let’s build a safer, more secure future.