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Unit 1: Working in the Private Security Industry

Q1.
What is an example of an internal customer?
Q2.
What should you avoid when dealing with problems in customer service?
Q3.
What must a security operative who is not trained in first aid do in the event of a first aid emergency
Q4.
What does the Equality Act 2010 encompass?
Q5.
What is the terror threat level that means an attack is expected imminently?
Q6.
What steps could be taken to protect lone workers?
Q7.
What is an example of a reasonable adjustment in the workplace under the Equality Act 2010?
Q8.
What is the primary characteristic of an emergency?
Q9.
Which of the following is a benefit of security operatives contributing to improving practices?
Q10.
Which body helps raise standards in the UK's private security industry by reporting to the government and being an independent body?

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