The Complete CCTV Operator Training Syllabus

A complete guide to all training units and chapters required for the SIA CCTV Licence.

CCTV Training Units

This unit introduces learners to the private security industry, covering its role, regulations, and responsibilities.

Chapter 1: The Characteristics and Purposes of the Private Security Industry

Understanding the role of private security and its collaboration with law enforcement.

Key security measures and professional standards.

Chapter 2: Legislation Awareness

Legal framework governing the security industry.

Understanding civil and criminal law applications.

Chapter 3: Health and Safety

Workplace safety regulations and emergency response protocols.

Chapter 4: Fire Awareness

Identifying fire hazards and using appropriate fire-fighting equipment.

Chapter 5: Communication

Verbal and non-verbal communication skills for effective security operations.

Chapter 6: Record Keeping

Maintaining accurate reports and documentation for incidents.

Chapter 7: Terror Threats and the Role of the Security Operator

Recognizing and responding to potential terror threats.

This unit covers the responsibilities of a CCTV operator, including surveillance techniques and legal compliance.

Chapter 1: The Purpose of CCTV and The Roles and Responsibilities of a CCTV Operator

Understanding the objectives of CCTV surveillance.

Key roles and ethical considerations for CCTV operators.

Chapter 2: The Impact of Legislation on CCTV Operations

Data Protection Act and GDPR compliance.

Freedom of Information Act and its impact on CCTV usage.

Chapter 3: Operational Procedures in Public Space Surveillance

Standard operating procedures for CCTV control rooms.

Best practices for evidence handling and legal compliance.

Chapter 4: CCTV Equipment

Overview of CCTV systems, cameras, monitors, and recording equipment.

Types of cameras and their applications.

Chapter 5: Surveillance Techniques

Proactive and reactive surveillance methods.

Tracking and identifying subjects effectively.

Chapter 6: Different Types of Incidents and How to Respond to Them

Managing security incidents, including crime, emergencies, and anti-social behaviour.

Chapter 7: Health and Safety in The CCTV Environment

Workplace safety measures specific to CCTV control rooms.

Exam Information

  • Exam Name: Principles of Working in the Private Security Industry
  • Number of Questions: 72
  • Pass Mark: 70% (51/72)
  • Time Allowed: 1 hour 55 minutes
  • Exam Name: Principles of Working as a CCTV Operator
  • Number of Questions: 40
  • Pass Mark: 70% (28/40)
  • Time Allowed: 1 hour
  • Course Duration: 22 hours over 3 days
  • Practical Assessments: Covering radio communication, report writing, and the use of CCTV equipment.
  • Exam Conducted: On the final day of the SIA CCTV Operator Training course.
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The course runs over three days, including practical assessments and exams.

No prior qualifications are required, but you must be at least 18 years old and have the right to work in the UK.

If you fail any unit, you will need to retake the exam for that specific section. The exam retake fee is £90 unless you have the Gold or Platinum package, which includes unlimited retakes.

Exam results are typically emailed and sent via SMS within 7 working days after completing the test.

Once you have passed all units and assessments, you can apply for your SIA CCTV Licence online via the Security Industry Authority (SIA) website.

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