The Complete Door Supervisor Refresher Training syllabus

The refresher course covers the essential skills and knowledge required for the SIA Door Supervisor licence renewal.

SIA Top-Up Refresher Training for Door Supervisor Units

This unit ensures security personnel are up to date with industry regulations, professional standards, and best practices.

Chapter 1: Searching Procedures
  • Legal rights and procedures for conducting searches.
  • Use of search wands and metal detectors.
  • Hazards and risks when conducting searches.
  • Dealing with search refusals and documenting findings.
Chapter 2: Keeping Vulnerable People Safe
  • Recognising vulnerability in security environments.
  • Safeguarding individuals from harm.
  • Identifying and responding to signs of abuse or exploitation.
  • Understanding the "Ask for Angela" initiative.
Chapter 3: Terror Threats and the Role of the Security Officer
  • UK threat levels and their implications.
  • Common terrorist attack methods.
  • Identifying suspicious behaviour and items.
  • Emergency response: RUN, HIDE, TELL strategy.
Chapter 4: Safeguarding the Public Against Spiking
  • Understanding the methods and risks of spiking.
  • Recognising signs of spiked drinks and injections.
  • Responding to incidents and supporting victims.

This unit focuses on safe and lawful physical intervention techniques for managing conflicts effectively.

Chapter 1: Legal Considerations of Physical Intervention
  • Laws governing the use of force.
  • When and how physical intervention should be used.
  • Understanding reasonable force and duty of care.
Chapter 2: Safe Physical Intervention Techniques
  • Non-restrictive and restrictive interventions.
  • Risks of restraining individuals on the ground.
  • Monitoring individuals during and after an intervention.
Chapter 3: Post-Incident Management
  • Documenting the use of force incidents.
  • Providing medical assistance when needed.
  • Supporting security staff after high-stress situations.

Exam Information

  • Exam Name: Principles of Working as a Door Supervisor in the Private Security Industry (Refresher)
  • Number of Questions: 35
  • Pass Mark: 71% (24/30)
  • Time Allowed: 55 minutes
  • Exam Name: Physical Intervention Exam
  • Number of Questions: 30
  • Pass Mark: 80% (24/30)
  • Time Allowed: 45 minutes
  • Course Duration: 11 hours 15 minutes (over 2 days)
  • Practical Assessments: Covering search techniques, physical intervention, conflict management, and security threat response.
  • Exam Conducted: On the final day of the Door Supervisor Refresher training course.
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Have a question? We have answers

This course is for individuals renewing their SIA Door Supervisor licence and is mandatory for licence renewal.

The course is completed in two days with mandatory e-learning before classroom attendance.

You will need to retake the failed unit(s) and will have to submit the retake fee unless you’ve signed up for our Gold or Platinum package that offers unlimited free retakes.

No, this refresher is required to maintain your valid SIA licence and continue working in security roles.

Yes, the course covers physical intervention techniques, ensuring compliance with the latest SIA standards.

Once you pass the required exams, you can apply for your SIA licence renewal online through the Security Industry Authority (SIA) website.

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