Problem Solving in a Workplace
This course covers a range of problems that occur in the workplace- and how they can be recognised, controlled and solved.
Course aim
This course is aimed at supervisors and managers that want to develop problem solving skills in the workplace. The course can be a great starting point for people new to their leadership role as well as more established managers that want to enhance their skills. This acts as a great introduction to the subject.
Learning outcomes:
Identify the main areas that can cause problems within the work environment.
Define discrimination and its relationship to the Equality Act 2010
Recognise and understand the implications of time wasting in the workplace and how it occurs.
Identify the best ways to resolve situations and understand the benefits of conflict resolution.
Syllabus
What you will learn from this course
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